Troubleshooting “An Unexpected Error Occurred” Message
Solve the Error message an unexpected error occurred while opening the network connection’s properties through Online Microsoft Help!
Have you ever seen the message an unexpected error occurred when you try to open the properties of a network connection? If you have wondered why you receive such a message, it is due to the damage of some registry settings. This may prevent you from viewing the properties of the network connection from the Network Connections folder. The Microsoft Help clearly lists out the steps involved in this do it yourself method of solving this error message!
If you are looking for finding a way to solve this error code, it is important to reregister the Netshell.dll file and follow this step post reregistration. Follow these steps as specified in the Online Microsoft Help section to enable viewing of the folder!
- Go to Start, and then click Run.
- In the Open box, type regsvr32 %systemroot%\system32\netshell.dll, and then click OK.
- Choose the RegSvr32 dialog box, and click OK.
After following the above options, see if the properties of the network connection can be opened in the folder.
In case the problem still persists, proceed to follow these steps:
- Click Start, and then click Run.
- In the Open box, type regsvr32 %systemroot%\system32\ole32.dll, and then click OK.
- In the RegSvr32 dialog box, click OK.
- After that, restart the computer.
Follow these onscreen instructions to access your network properties folder. The Online Microsoft help contains the basic help list for items which require simple troubleshooting methods and those, that can be solved by yourself. For advanced help on complex error situations or any other technical support for troubleshooting issues, you can seek online help from the Microsoft support team through the toll-free number 1-855-559-2230 or visit us at microsoft-help-desk.com.